At Bspoq (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.bspoq.com (the “Site”) or use our services.
We act as a Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following personal data:Identity & Contact Data: your name, company, job title, email, phone number.Service Data: details relating to enquiries, proposals, or contracts.Technical Data: IP address, browser type, device information, operating system, and usage patterns.Marketing Preferences: your opt-ins and communication choices.Cookies: small text files used for functionality, analytics, and marketing (see Section 7).
2. How We Use Your Information
We process your personal data only where we have a lawful basis under UK GDPR, such as:Contract: to provide services you have requested or entered into with us.Legitimate Interests: to improve our Site, understand usage, and grow our business.Consent: where you have opted in to receive newsletters or marketing communications.Legal Obligation: to comply with laws and regulations.
3. How We Share Your Information
We will never sell your data. We may share it with:Trusted third parties such as IT, hosting, analytics, and marketing platforms.Professional advisers including accountants, lawyers, and auditors.Regulators and authorities where required by law.
Whenever we use third parties, we ensure appropriate data protection agreements are in place.
4. Data Security
We use technical and organisational measures to keep your data safe (encryption, access controls, secure servers). While we work hard to protect your personal information, no method of transmission over the internet is 100% secure.
5. How Long We Keep Your Data
We will only keep your data for as long as necessary for the purposes outlined in this Policy. Typically:Client enquiries: up to 12 months if no contract is formed.Contractual records: up to 7 years to meet legal and accounting obligations.Marketing data: until you withdraw consent or unsubscribe.
6. Your Rights (UK GDPR)
You have the following rights:Access – request a copy of the personal data we hold about you.Rectification – correct inaccurate or incomplete information.Erasure – request deletion of your data where there’s no lawful reason to keep it.Restriction – limit how we process your data.Portability – request we transfer your data to another provider.Object – to processing based on legitimate interests or direct marketing.Withdraw Consent – at any time where processing is based on consent.
To exercise these rights, please contact us at hello@bspoq.com.
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
7. Cookies & Tracking
We use cookies and tracking technologies to:Operate and secure our websiteUnderstand visitor behaviourImprove performance and marketing
You can control or disable cookies in your browser settings.
8. International Transfers
As part of our operations, your data may be transferred outside the UK (for example, to cloud service providers). Where this happens, we ensure adequate safeguards are in place, such as UK-approved standard contractual clauses.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Bspoq Email: hello@bspoq.com UK Office: Unit 7b, Combie Lodge, Campus Two, Bridge of Don, AB22 8GU
